Privacy policy

This Privacy Policy describes how your personal information is collected, used and shared when you visit or make a purchase from keiatea.ch (the "Site").

The personal information we collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, your IP address, your time zone and some of the cookies installed on your device. In addition, as you browse the site, we collect information about the different web pages or products you visit, the websites or search terms that directed you to the site, and information about how you interact with the site. We refer to this automatically collected information as "device information".

We collect device information using the following technologies:
- "Cookies" are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information on cookies and how to disable them, visit http://www.allaboutcookies.org.
- Log files" track actions on the site and collect data such as your IP address, browser type, Internet service provider, referring/exit pages and date/time.
- Web beacons", "tags" and "pixels" are electronic files used to record information about how you navigate the site.

In addition, when you make or attempt to make a purchase on the Site, we collect certain information about you, including your name, billing address, shipping address, payment information (including credit card numbers and other payment information), e-mail address and telephone number. We refer to this information as "order information".

When we refer to "personal information" in this Privacy Policy, we mean both device information and order information.

How do we use your personal information?


We use the Order Information we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging shipping and providing invoices and/or order confirmations). In addition, we use Order Information to:
- Communicate with you;
- Review our orders for potential risks or fraud; and
- Where consistent with the preferences you have communicated to us, provide you with information or advertisements relating to our products or services.

We use the device information we collect to help us detect potential risks and fraud (in particular, your IP address) and, more generally, to improve and optimize our site (for example, by generating analyses of how our customers navigate and interact with the site, and to evaluate the success of our marketing and advertising campaigns).

Sharing your personal information


We share your personal information with third parties to help us use your personal information, as described above. For example, we use Shopify to power our online store - you can find out more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site - you can find out more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy/. You can also unsubscribe from Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to protect our rights in any other way.

Behavioral advertising


As described above, we use your personal information to provide you with targeted advertising or marketing communications that we think may be of interest to you. For more information on how targeted advertising works, you can visit the Network Advertising Initiative ("NAI") education page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt-out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

In addition, you may opt-out of certain of these services by visiting the Digital Advertising Alliance opt-out portal at http://optout.aboutads.info/.

Do not follow
Please note that we do not modify our site's data collection and use practices when we see a "Do Not Track" signal from your browser.

Your rights
If you are a European resident, you have the right to access the personal information we hold about you and to request that this information be corrected, updated or deleted. If you wish to exercise this right, please contact us using the details below.

In addition, if you are a European resident, we inform you that we process your information in order to perform any contracts we may have with you (for example if you place an order on the site), or to pursue our legitimate business interests listed above.

Data retention
When you place an order on the site, we will keep your order information on file until you ask us to delete it.

Changes
We may update this privacy policy from time to time to reflect, for example, changes in our practices or for other operational, legal or regulatory reasons.

Contact us
For more information about our privacy practices, if you have any questions, or if you would like to make a complaint, please contact us by e-mail at contact@keiatea.com.